Webinars have become essential tools for presenting a product, training customers, sharing knowledge or reaching many people at once. However, once the session is over, recordings are often rarely viewed.

The problem is simple: no one wants to scroll through a 60- or 90-minute video just to find one specific piece of information.

Zoho is now addressing this challenge by adding new artificial intelligence features to recordings in Zoho Webinar. These tools automatically turn each presentation into a structured, navigable and easily reusable resource.

An AI-generated summary

Zoho Webinar can generate a concise summary of the entire presentation.

This summary can be used to:

• prepare a follow-up email;
• inform people who did not attend the webinar;
• recap the main topics covered;
• produce a social media post;
• create an introduction for a training page.

The summary can be edited before it is shared, so the business can correct it, shorten it or adapt it to different audiences.

A complete, searchable transcript

Every word spoken during the webinar can be converted into text.

The transcript lets you search for a specific expression, question, name or topic without manually scrolling through the whole video. It can also serve as a written record of the training or discussion.

This feature can be especially useful for:

• customer training sessions;
• software demos;
• onboarding meetings;
• conferences with multiple speakers;
• internal presentations;
• creating documentation.

Smart, time-stamped chapters

AI can also automatically split the recording into clearly identified sections.

Each chapter has its own timestamp, so a person can go straight to the topic that interests them, much like using a document's table of contents.

In a Zoho demo, for example, a participant could jump directly to the sections about Zoho CRM, Zoho Books or Zoho Projects.

Key moments highlighted

The Highlights feature automatically identifies the most important parts of the webinar.

Essential information, announcements or key explanations are therefore less likely to stay hidden in the middle of a long recording.

This makes things easier both for participants and for the teams responsible for follow-up.

A new way to get value from your webinars

With these features, a webinar is no longer just a one-time event. It can become a true knowledge bank.

Its content can then be used to:

• train new employees;
• answer frequent customer questions;
• create internal documentation;
• feed a knowledge base;
• produce marketing content;
• improve follow-ups after a demo;
• offer on-demand training.

When the settings are enabled, Zoho Webinar automatically generates the summary, transcript and chapters after the recording is processed. No additional manual work is required.

How Nuagix can help

Artificial intelligence becomes truly useful when it fits into a well-structured business process.

Nuagix can help you:

• configure Zoho Webinar;
• enable the artificial intelligence features;
• integrate registrations with Zoho CRM;
• automate confirmations and follow-ups;
• organize your recordings in Zoho WorkDrive;
• turn your training sessions into reusable resources;
• connect your webinars to Zoho Campaigns, Zoho Marketing Automation or Zoho Flow.

Three ways to get help from Nuagix:
🐶 Instant chat on nuagix.ca with Alphonse, Nuagix's AI and mascot, always there for a quick first answer!
📧 For more in-depth help, my Zoho expert friends are waiting for you at support@nuagix.ca
📅 For a personalized Zoom demo, book directly with André Martin: https://nuagix.zohobookings.com/#/andre-martin